“Valuing Diversity” is a new name for “Affirmative Action.”

An organization’s diversity goals should be kept separate from its business goals in order to stress their importance.

The most successful, sustainable diversity initiatives develop from “grass roots” efforts, and don’t require endorsement from senior management until after they gain momentum.

Most organizations are successful in achieving institutional change by offering a training initiative to all employees that is focused heavily on skill-building.

Recruiting resistant employees as agents of change in diversity initiatives often proves detrimental.